posted by ![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png)
owlfish at 12:14am on 09/04/2003
owlfish at 12:14am on 09/04/2003The BBC writes that McDonald's, responding to its first quarter of sliding stock price in memory, is going to improve the quality of its service and products.
Were they allowed to smile before this?
"The company plans to introduce a "premium hamburger" made with more wholesome meat.
It says staff will be better trained, would smile and apologise."
Were they allowed to smile before this?